FAQS

We know that septic systems can be confusing or overwhelming for homeowners and property managers. That’s why we’ve compiled answers to the questions we hear most often.

 

General Septic Questions

Q: How do I know if I have a septic system?
A: If your property is not connected to a municipal sewer system, you likely have a septic system. Signs include a septic tank lid in your yard and a drain field area with no structures built over it.

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Q: How often should I pump my septic tank?
A: Every 3 to 5 years is typical, but this can vary based on household size, water usage, and system design. Regular inspections help determine when pumping is needed.

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Q: What should I avoid putting down the drain?
A: Avoid grease, harsh chemicals, wipes (even “flushable” ones), feminine hygiene products, and anything non-biodegradable. These can clog or damage your system.

 

Installation & New Construction

Q: What’s involved in installing a new septic system?
A: Installation includes site evaluation, soil testing, system design, permitting, excavation, and final inspection. We guide you through every step and work with your builder or architect to coordinate.

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Q: Do you offer financing for septic installations?
A: Yes, we offer financing options to help make your septic project more affordable.

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Q: Can you work with any brand of septic system?
A: Absolutely. We install and repair systems from all major manufacturers and tailor each installation to your property’s specific needs.

 

Inspections

Q: When should I schedule a septic inspection?
A: Before buying or selling a home, after a major storm or flood, before/after system repairs, or every 3–5 years as part of routine maintenance.

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Q: Are your inspections certified in Virginia?
A: Yes. Arthur Dawson is a Virginia Certified Onsite Inspector, and our reports are accepted by lenders, real estate agents, and health departments.

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Q: What does a septic inspection include?
A: It includes checking tank condition, drain field health, system flow, components, and signs of wear, along with a written report and recommendations.

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Repairs & Emergencies

Q: What are common signs that my septic system needs repair?
A: Slow drains, gurgling pipes, odors, pooling water in the yard, or sewage backups are all warning signs that your system may need immediate attention.

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Q: Can you repair all types of septic systems?
A: Yes. We repair conventional and alternative systems, including drain fields, pumps, tanks, and distribution boxes.

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Q: Do you offer emergency repairs?
A: We do offer prompt response for urgent repair needs. If you're experiencing a backup or sewage issue, call us right away at (804) 313‑1534.

 

Service Area & Scheduling

Q: What areas do you serve?
A: We serve the entire Northern Neck of Virginia, including Northumberland, Lancaster, Richmond, Westmoreland, and surrounding communities.

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Q: How do I schedule a service or get a quote?
A: You can call us at (804) 313‑1534 or contact us online to request a free estimate or schedule service.

Didn’t find your question here?

We’re happy to help—contact CKC Environmental today for expert answers, honest service, and reliable septic solutions.